We take your privacy seriously. This document transparently explains how garuda188 collects, stores, uses, and protects the personal data of every player who uses our platform.
Before reading the full policy, here is a summary of the key principles behind how garuda188 handles your personal data.
All data transmitted between your device and garuda188 servers is protected by 256-bit SSL encryption — the same standard used by commercial banking institutions in Malaysia.
Garuda188 does not sell, rent or trade players' personal data to any third party for marketing or commercial purposes. Your data belongs to you alone.
We only collect data that is strictly necessary to provide our services, meet KYC requirements, and ensure account security. No excess data is collected without a clear purpose.
You have the right to access, correct, download or request deletion of your personal data at any time by contacting the Garuda188 support team.
Garuda188 complies with applicable data protection requirements, including KYC obligations to prevent money laundering and ensure the safety of the online betting ecosystem.
In the event of any data security incident involving your information, garuda188 is committed to notifying affected players in a timely manner in accordance with security protocols.
Garuda188 ("we", "Platform") takes the privacy of every player using our services seriously. This Privacy Policy explains in detail how we collect, process, store and protect your personal data when you use the website, mobile app or any services provided by Garuda188.
This document forms part of the overall agreement between you and Garuda188, and should be read together with Terms and Conditions page. By using the garuda188 platform, you agree to the terms set out in this Privacy Policy.
Note: This policy applies to all Garuda188 users including website visitors, registered players and active players across all membership levels.
Garuda188 collects personal data in several situations — during account registration, during platform use, during financial transactions and when you interact with our support team. The following are the categories of data we collect:
Minimum Data Principle: Garuda188 only collects data that is genuinely necessary to provide services effectively. No excess data is collected without a clear and legitimate purpose.
Collected data is used solely for legitimate purposes related to the provision of Garuda188 services to you. The primary purposes of data use include:
| Purpose of Use | Legal Basis | Data Involved |
|---|---|---|
| Account management & verification | Contractual agreement | Identity & contact information |
| Deposit & withdrawal processing | Contractual agreement | Financial information |
| KYC & AML Verification | Legal obligation | KYC & identity documents |
| Fraud detection & security | Legitimate interest | Technical & activity data |
| Customer Support | Contractual agreement | Contact information & activity |
| Promotional & bonus notifications (with consent) | Consent | Email & phone number |
Garuda188 does not use your personal data for any purpose unrelated to the provision of platform services without first obtaining your consent.
Garuda188 does not share players' personal data with third parties except in the following limited and legitimate circumstances:
We work with a number of third-party service providers that help operate the platform, including payment processors, game suppliers, and cloud service providers. All third parties are bound by strict confidentiality agreements and may only use data for agreed purposes.
Data may be disclosed to relevant authorities when required by law, court order or in efforts to comply with anti-money laundering (AML) and counter-terrorism financing (CFT) requirements.
Important Guarantee: Garuda188 does not sell, rent or trade your personal data to any third party for marketing purposes. This is an absolute commitment we uphold without exception.
Garuda188 implements comprehensive technical and organisational security measures to protect personal data from unauthorised access, loss, destruction or disclosure:
The garuda188 website and app use cookies and similar tracking technologies to enhance the user experience, maintain session security, and understand how the platform is used.
You can manage your cookie settings through your browser settings. Please note that disabling essential cookies may affect platform functionality.
Garuda188 retains your personal data for as long as your account is active or as long as necessary to fulfil the purposes stated in this policy. Specific retention periods are as follows:
De-personalised data (i.e. data that cannot be linked back to a specific individual) may be retained for analytics and platform improvement purposes even after account closure.
Garuda188 fully respects your rights over your personal data. You have the following rights, which may be exercised at any time:
Request a copy of all personal data we hold about you in a readable format.
Correct any inaccurate or incomplete data in your account at any time.
Request deletion of your personal data upon account closure, subject to mandatory retention obligations.
Obtain a copy of your data in a structured format for transfer to another platform if needed.
Object to the processing of your data for any purpose you consider inappropriate or irrelevant.
Request that garuda188 temporarily restrict the processing of your data while any dispute is being resolved.
Garuda188 is a platform exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from children or individuals under the age of 18.
If we find that personal data of an individual under 18 has been collected without proper age verification, we will immediately take steps to delete that data and close the associated account. Parents or guardians who suspect such misuse are welcome to contact our support team.
Warning: If you become aware that someone under the age of 18 is using this platform, please contact us immediately at [email protected] for prompt action.
Garuda188 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or service improvements. When material changes are made, we will notify players via:
Continued use of the garuda188 platform after a policy update is published will be considered your acceptance of the updated policy. If you do not agree with the changes, you must stop using the platform and close your account.
If you have any questions, concerns, or wish to exercise any of your privacy rights, please contact the garuda188 Data Protection team through the following channels:
For more information about the overall platform usage policy, please refer to the Terms and Conditions and Responsible Gaming page.
Join over 500,000 Malaysian players who trust Garuda188 — the online betting platform that puts your security and privacy above all else.
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